The TAM offering is provided at the Enterprise account level across the entire Lenovo data center environment.
- The TAM will serve as a dedicated account manager and the customer’s trusted advisor for services and support.
- The TAM is a proactive service, helping the customer with service contract management, service planning, escalations, and more.
- Provides customers a consulting and post-sales engagement model for managing complex data center technologies and environments.
- Dedicated Account Manager
- Customer Account Reporting
- Trusted Advisor
- Support and Service Planning
- Escalation Management