Lenovo Services Agreement

Lenovo Services Agreement – LSA (Maintenance Contract)

Lenovo Service Agreement as known as LSCS is a mass customised support agreement available in all countries. Support is provided by IBM in presence countries onsite support and delivered by a Tier 2 Business Partner in non-IBM presence countries remote support.

LSA Support – On-site

Customised services option facilitating required services which are provided on-site by IBM

Remote

Customised services option facilitating required services which are provided remotely by a Lenovo awarded Tier-2 Business Partner

Service offerings

  • Warranty Service Upgrade
  • Post Warranty

Flexible

  • Premier Support
  • Enterprise Software Support (ESS)
  • Your Drive Your Data (YDYD)
  • Microcode support

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Address

Forefront Total Solutions
7th Floor, Gedco Center
Youssef El Hayek Street,
Hayek Crossing, Sin El Fil
Beirut, Lebanon
Tel: (961 1) 497 790
CR # 3365275

Forefront Total Solutions